We want you to feel confident ordering with us. And we want you to be happy with your purchase. If, for any reason, you are not satisfied, Small Box Music will gladly accept returns for exchange or refund within 30 days of shipment. Please note the following guidelines for returning merchandise:
Returned items and packaging must be in the same condition as it was sent, with all original packaging included. Otherwise the refund may be subject to a restocking fee.
All refunds will be issued immediately upon receipt of the returned item(s). Customer is responsible for return shipping.
Refunds will be issued in the same form of payment used for the purchase. Credit and debit card refunds will only be issued to the same card used to place the order.
All returns should be sent to: Small Box Music 203 Conant Street Maumee, OH 43537
Your satisfaction is our goal. If you have any questions or concerns in regard to our return policy, or if you would like help initiating a return, please fill our the form below. We will reply as soon as possible!